How to change your NordLocker Recovery Key on Windows

Introduction

This guide will explain how to change your NordLocker Recovery key on your Windows device.

Here's what to do

1. Open the NordLocker application, log in to your NordAccount, and unlock the application.
2. Click on the "Profile" button, located in the lower-right corner, and select the "Passwords & Help" option.
3. Next, click on the “Reset NordLocker recovery key” button.
4. Once the pop-up appears, enter your Cloud password and select the "Continue" option.
5. Accept the agreement by checking the tick-box.
6. Save or copy your new recovery key and click on the "Update Recovery Key" button.

Additional Tips

• Due to NordLocker’s end-to-end encryption, we never store your Cloud password or recovery key. If you have forgotten your Cloud password and lost your recovery key, unfortunately, there is no way to access your encrypted files, as NordLocker never stores your data. In this case, we suggest deleting your account and creating a new one to continue using NordLocker.
• We recommend saving and storing your passwords in a trusted password manager. You can save both your password and your recovery key with NordPass password manager for free.
• If you wish to change your Cloud password, we recommend checking out our guide.