If you are logged out of the Windows NordLocker application or have locked it, you may still be able to see and access some files. This is because these files are stored on the device itself rather than being uploaded to the cloud-only.
If your files are kept on cloud-only, you will only be able to see the file tree, but will not be able to access the files themselves. If you are offline and try to access your cloud-only file, you will get this error message:
If you wish to access your files while you are not logged in or do not have internet access, you need to download your files directly to your computer.
Device encryption
We highly recommend enabling device encryption on your Windows computer. In order to do so, follow the steps below:
- Open settings:
- Select privacy & security:
- Enable device encryption: