In case you have lost your saved Recovery Code, but you are still able to log in to the NordLocker account using your Master Password, you can set up a new Recovery Key and it will act as a new code to reset your Master Password.
On Windows devices, to reset your Recovery Key:
- To reset it, go to Account in the menu and click Reset recovery key button.
On macOS device, to reset your Recovery Key:
- To reset it click on the NordLocker tab and choose the Preferences option.
- Once you do that, select the Account section, and from there, click Reset Recovery Key, enter your Master Password, and set your new Recovery Key.