Reseting my Master Password

In case of Master Password loss, you would have to use a Recovery Key, which is given upon registration to the NordLocker after you create a Master Password.

To reset your Master Password, log in to the application and in the menu there will be a Forgot Master Password option - click on it.


After that type in the Recovery Key, which is given to you during the registration, click Continue and set your new Master Password.

Unfortunately, if you do not have the Recovery Key stored anywhere, there is nothing that can be done to access your vault as we are unable to reset your account.