To log in to your NordLocker account, there are two passwords that need to be entered.
1. Firstly, when you are asked to sign in, enter your registered e-mail address and the password used for the user panel. This password is common for all of the Nord products.
In case you have forgotten the user panel's password, you can reset it here.
2. Only afterwards, you will be required to enter the master password, which is specifically needed to access your encrypted files.
The master password can only be reset within the application using the recovery key, which was given when creating the account.