Lost Master Password and Recovery Code

In case you have forgotten your Master Password and lost your generated Recovery Code to reset it, unfortunately, there is no way to access your encrypted files.

The only thing we can suggest is deleting your account and creating a new one to continue using NordLocker.

In order to delete your account, please contact our Customer Success team, or alternatively, you can send a direct letter with your inquiry from your email provider to support@nordlocker.com.