Unauthorized use of Credit or Debit card

NordLocker is a premier developer and publisher of file locking software and service, with a subscription-based payment module. If you have unfamiliar charges from NordLocker on your credit or debit card statement, contact the NordLocker Customer Success team for help.

To help us locate and identify the payment, please provide the following details:

  • The amount that you have been charged for;
  • The exact date of the transaction;
  • A screenshot of a bank statement showcasing that you were charged.

In many cases, the charges are the result of a friend or family member using the card. Of course, we will be glad to investigate your case and provide you with any assistance needed.