I have been charged twice

Please contact our Customer Success team via support@nordlocker.com and provide as much information about your payment as possible. We need it to have a better ability to identify your payments. The information which would help us:

  • Payment type (Credit card, AmazonPay, Crypto Currencies, etc.);
  • Payment date(s) - tell us your last payments' dates;
  • Transaction ID or payment number of your last payments', that you were provided;
  • In some cases, we may ask you for a screenshot as a proof of your transactions.