How to change your cloud password

Cloud password is used for accessing your files, which you set up when creating your NordLocker account.

 

How to change your Cloud password if you have forgotten it

  1. Visit the NordLocker sign-in page, and click reset it

    View of NordLocker web app unlock cloud page, reset is highlighted.png

  2. Enter the recovery key which you get when your create your account, and click continue.

    View of NordLocker web app enter recovery key prompt.png

  3. Enter a new password for your cloud, and press create.

    View of NordLocker web app enter new Cloud password prompt.png

How to update your Cloud password

  1. Visit the NordLocker sign-in page, enter your password, and press unlock.

    View of NordLocker web app's login page.svg

  2. Go to your profile and select passwords & help.

    View of NordLocker web app dashboard upper-left side, profile is highlighted, and passwords and help.png

  3. Click change.

    View of NordLocker web app dashboard settings, change is highlighted.png

  4. Enter the recovery key which you get when your create your account, and click continue.

    View of NordLocker web app enter recovery key prompt.png

  5. Enter a new password for your cloud, and press create.

    View of NordLocker web app enter new Cloud password prompt.png

There are the two main ways you can change the password for your cloud. If you experience any issues or have additional questions, do not hesitate to submit a request to our customer success team.

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