As NordLocker advances, we're implementing major updates to boost the security and usability of your files. This article addresses an important change: the deprecation of local locker functionality, and transitioning to cloud-based storage solutions.
NOTE: Local lockers support will be discontinued soon. With the discontinuation of Local lockers nearing completion, we want to remind you to move your locally encrypted files to Cloud lockers before July 1, 2025, to ensure continued access. Starting July 1, 2025, local lockers will no longer be supported. This means that after this date, you will not be able to access any files stored in your local lockers. Our Support Team will NOT be able to help and guide you on this anymore.
If you know that you have local lockers on your device and you are using Windows or macOS apps, we kindly urge you to move your files to avoid any disruptions in accessing your files.
In order to migrate your encrypted files from local to cloud lockers, please contact our customer support team for guidance.
Once you have contacted our customer support team, follow the steps below:
Windows
To begin migrating your encrypted files from local to cloud lockers on your Windows device, follow the steps below:
- Locate your local lockers in the My lockers list. Local lockers have computer icons next to them.
- Select all files and folders inside the locker, right-click, and choose export decrypted copy.
- Choose the location where you want to extract selected files on your device. Make sure you have enough space on your computer.
Important: be aware that files and/or folders will be extracted to your computer in the same structure as selected and will use additional space (similar to extracting from an archive).
- Open the NordLocker Web Application.
- Go to my files and click add:
- Select new folder:
- Name your folder and click create:
- Open your newly created folder by double-clicking it:
- Drag and drop your files into the new folder.
- Upload extracted files (from Step 3) to your cloud locker.
- Ensure all files in the cloud locker are fully synced by checking their availability on https://cloud.nordlocker.com/.
- Once files are securely transferred and synced, you can safely delete the local locker to free up space on your device.
Once you have followed the steps, your files will have been successfully migrated.
macOS
Our developers have prepared a special application in order to move your encrypted files from local to cloud lockers on your macOS device, along with step-by-step instructions on how to do so. To begin the process, please contact our customer support team.